Frequently Asked Questions
Everything you need to know about our luxury timepieces and services.
What is the shipping time for a Venezianico watch?
We offer worldwide express shipping. Orders are typically processed within 24-48 hours, and delivery usually takes 3 to 5 business days depending on your location.
Does my watch come with a warranty?
Yes, every Venezianico timepiece includes a 2-year international warranty that covers manufacturing defects from the date of purchase.
What is your return policy?
We offer a 14-day return period from the date of delivery. The watch must be in its original, unworn condition with all protective films and packaging intact.
Are Venezianico watches water-resistant?
Most of our models feature water resistance ranging from 10ATM to 20ATM. Please refer to the specific technical specifications on the product page for your chosen model.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options including Klarna for installment payments.
Where are Venezianico watches designed?
Our watches are designed and engineered in Venice, Italy, drawing inspiration from the city's rich architectural heritage and artistic history.