Returns & Exchanges
At Venezianico, we strive for perfection in every timepiece. If you are not completely satisfied with your purchase, you may return your unworn watch within 14 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our dedicated customer support team or use our online portal to provide your order number and the reason for your return.
Prepare the Package
Ensure the watch is in its original, unworn condition with all protective films, tags, and the complete wooden presentation box included.
Secure Shipping
Affix the provided prepaid shipping label to your package and drop it off at the nearest authorized courier location to ensure a tracked delivery.
Inspection and Refund
Once our master watchmakers verify the condition of the return at our headquarters in Italy, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing